Galilee Online Accessibility Statement

introduction

We at Galil Online are committed and work to promote accessibility in order to enable people with disabilities and special needs to use and enjoy the variety of services we offer to all our customers at service and sales points, on the website and at the call centers.

About a quarter of the population in Israel encounters difficulties in accessing the Internet: the visually impaired, the hearing impaired, people with motor disabilities, the elderly, and more.

In order to provide the best, professional and accessible service to everyone, we have made the necessary adjustments to our website, and have implemented the accessibility rules as much as possible in accordance with the principles of the accessibility standard in Israel, the Equal Rights for People with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013 (Article C: Internet Services),

THE SITE CONFORMS TO THE ACCESSIBILITY REQUIREMENTS OF STANDARD 5568 AT AA LEVEL ACCORDING TO WCAG 2.1 GUIDELINES,

The accessibility on the site is adapted to the leading browsers: Chrome, Firefox, Internet Explorer 9 and above.

Website accessibility information

We have invested a significant amount of resources to ensure that his website is easier to use and more accessible to people with disabilities, out of a strong belief that everyone has the right to live with dignity, equality, comfort and independence.

We provide you with an advanced accessibility component of UserWay, a website accessibility company, operated by a dedicated accessibility server. The software allows the site to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

You can activate the UserWay accessibility menu by clicking on the accessibility menu icon that appears in the corner of the page. The accessibility menu and the technology employed on the site allow many options such as:

1. Adapting the site and site tags for assistive devices and technologies for people with disabilities
2. Enable keyboard navigation between links on the site
3. Disable flickers and/or moving elements on the screen
4. Change Contrast, Light Contrast, Dark Contrast, and Invert Colors button
5. Link highlighting button that clearly highlights all links appearing on the site
6. Change the font size on the site to increase and decrease the fonts on the site
7. Text spacing button that allows spacing of 3 sizes of text on the site
8. Option to hide images on the site
9. A button displaying the alternate description of all images appearing on the site with a mouse over
10. Dyslexia support – changing the font for people with dyslexia that allows easy reading of content on the site
11. Mouse cursor magnification button
12. Reading mask button to focus on key content from a page
13. A reading guide button that adds a reading bar under the mouse cursor that allows easy reading of the content on the site
14. Text alignment – an option to align the text on the site to the right, left, or center
15. Line height button – allows you to change the height of the spacing between the texts on the site.
16. THERE ARE ALSO ACCESSIBILITY PROFILES THAT ALLOW ADJUSTMENT ACCORDING TO AN ACCESSIBILITY PROFILE, THE EXISTING PROFILES ARE: MOTOR IMPAIRMENT, BLIND, COLOR BLIND, DYSLEXIA, VISUAL IMPAIRMENT, COGNITIVE AND LEARNING IMPAIRMENT, EPILEPSY, ADHD.

ACCESSIBILITY PLUGIN SUPPORTS SCREEN READER SOFTWARE: JAWS, NVDA AND MORE.

We continue our efforts to improve the accessibility of the site as part of our commitment to enable its use for the entire population, including people with disabilities and special needs. It should be noted that despite our efforts to make all pages on the site accessible, you may encounter parts that have not yet been made accessible. If you have found and/or encountered difficulties browsing the site regarding accessibility or in general, we will be happy to receive inquiries for information and/or suggestions for improvement and/or an email reporting the problem, to the company's accessibility coordinator:

Contact Measures:

Accessibility Coordinator: Tal Reifer

Email: [email protected]

Phone: 072-3970184

In order for us to address the issue in the best possible way, we strongly recommend that you include as full details as possible:

• Problem description
• What action were you trying to take?
• Which page did you browse?
• Browser type and version
• operating system
• Type of assistive technology (if used)

Accessibility arrangements at the company's office

Meetings in our office are by appointment only.

Accessibility arrangements in our office include:

There is parking, including handicapped parking, adjacent to the complex. At the same time, there are access roads adapted for wheelchair users. Accessible entrance to the building

Accessible toilets and disabled toilets

Call center: Standard number accessible – without auto attendant or choice – human response via phone: 072-3970184 In addition, there is an option to contact us on WhatsApp at055-9704515. Or email [email protected]

Accessibility Statement valid as of 05.03.2024